Mission & Values

Mission

We are committed to providing access to individualized resident- and family-centred hospice palliative care for North Halton.

Hospice Palliative Care helps individuals, and their families realize their full potential to live even when they are dying, by attending to their physical, psychosocial, spiritual, and practical needs, close to home.

Values

Honesty: We are committed to transparency, forthrightness and humility. We build
trusting relationships through honest, transparent and compassionate care and communication.

Excellence: We put our residents and their families first. In doing so, we aim to provide high quality end of life care to those we serve. We strive to exceed the expectations of our residents, families, staff, donors and volunteers.

Accountability: We accept our accountability to all stakeholders, and will act with the highest ethical and moral standards with our residents, staff and community.

Respect: We place residents, their families, our donors, staff and volunteers at the centre of our work and in doing so, we respect all values, beliefs, choices, experiences and diversity.

Dignity: We are committed to maintaining our residents’ dignity by providing continuous and consistent care and being an advocate for the residents’ needs. We honour a person’s inherent right to be valued and respected.

People will remember how we made them feel – unique, valued, respected and H.E.A.R.D.